Important Customer Information
The costs of delivery are:
No shipping costs from 150, - € / 140, - GBP. (within EU)
Germany: 3,50 €
Europe: 5,30 € / 4,70£
BeNeLux, Danmark, Austria, United Kingdom, Spain, France, Greece, Irland, Itali, Lichtenstein und Portugal or Sweden
Worldwide: 8,00 € / 7,50£
Australia, Schwiss, USA, Canada, Brasil, Norwegen, New-Seeland, Slowakia, Chzechin,....
Our delivery-partners are Post and DHL
Please notice that you may have to pay taxes in your country.
For delivery outside the EU (European Nations) we reduce the price about the value added tax.
“Cooling off” period
You may cancel a contract to purchase a product or products at any time within 14 working days after the day you received the relevant products or products (subject to the limitations set out below). If you cancel a contract on this basis, you must inform us in writing and return the products to us immediately, in the same condition in which you received them. Products returned by you in accordance with this Section will be refunded in full (including the cost of sending the products to you). However, you will be responsible for paying the cost of returning the product to us. If you cancel a contract on this basis and you do not return to the products to us, we may recover the products and charge you for the costs we incur in doing so. Similarly, if you return the products at our expense, we may pass that expense on to you.
For a cansellation you can use our Revocation-Form, but you don´t need to.
Nothing in these terms of sale affects your statutory rights (including your right to receive a refund in respect of any defective product we sell to you.
If you cancel a contract and are entitled to a refund, we will usually refund any money received from you using the same method originally used by you to pay for your purchase. We will process the refund due to you as soon as possible and, in any event, within 14 days of the day we received your valid notice of cancellation.
Limitations of liability
Nothing in these terms of sale will limit or exclude your or our liability for:
1. death or personal injury caused by negligence;
2. fraud or fraudulent misrepresentation; or
3. any matter for which it would be illegal to limit or exclude, or attempt to limit or..exclude, liability. Subject to this, the products we sell are intended for personal use only and we will not be liable for any business losses (including without limitation loss of income or revenue, loss of business, loss of profits or contracts, loss of anticipated savings, loss of data or waste of management or office time).
Doc MeRo Ltd.
38 Surrey Quays Road
SE16 7DX London
Telefax: +49 3212 10 20 600