Important Customer Information

Delivery costs

The costs of delivery are:

No shipping costs from 150, - € / 140, - GBP. (within EU)

Germany: 3,90 €

Europe: 5,90 € / 5,20 £

BeNeLux, Danmark, Austria, United Kingdom, Spain, France, Greece, Irland, Itali, Lichtenstein und Portugal or Sweden

Worldwide: 8,00 € / 7,10 £

Australia, Schwiss, USA, Canada, Brasil, Norwegen, New-Seeland, Slowakia, Chzechin,....

Our delivery-partners are Post and DHL

Please notice that you may have to pay taxes in your country.

For delivery outside the EU (European Nations) we reduce the price about the value added taxes.

 “Cooling off” period

You may cancel a contract to purchase a product or products at any time within 14 working days after the day you received the relevant products or products (subject to the limitations set out below). If you cancel a contract on this basis, you must inform us in writing and return the products to us immediately, in the same condition in which you received them. Products returned by you in accordance with this Section will be refunded in full (including the cost of sending the products to you). However, you will be responsible for paying the cost of returning the product to us. If you cancel a contract on this basis and you do not return to the products to us, we may recover the products and charge you for the costs we incur in doing so. Similarly, if you return the products at our expense, we may pass that expense on to you.

Statutory rights

Nothing in these terms of sale affects your statutory rights (including your right to receive a refund in respect of any defective product we sell to you.

Refunds

If you cancel a contract and are entitled to a refund, we will usually refund any money received from you using the same method originally used by you to pay for your purchase. We will process the refund due to you as soon as possible and, in any event, within 14 days of the day we received your valid notice of cancellation.

Limitations of liability

Nothing in these terms of sale will limit or exclude your or our liability for:

1. death or personal injury caused by negligence;

2. fraud or fraudulent misrepresentation; or

3. any matter for which it would be illegal to limit or exclude, or attempt to limit or..exclude, liability. Subject to this, the products we sell are intended for personal use only and we will not be liable for any business losses (including without limitation loss of income or revenue, loss of business, loss of profits or contracts, loss of anticipated savings, loss of data or waste of management or office time).

General terms

Images of products on our website are for illustrative purposes; actual products may differ from such images. We will treat all your personal information that we collect in connection with your order in accordance with the terms of our privacy policy; use of our website will be subject to our website terms of use. Contracts under these terms of sale may only be varied by an instrument in writing signed by both you and us. We may revise these terms of sale from time-to-time, but such revisions will not affect the terms of any contracts which we have entered into with you. If any provision of these terms of sale is held invalid or unenforceable by a court of competent jurisdiction, the remaining provisions will remain in full force and effect, and such invalid or unenforceable provisions or portion thereof will be deemed omitted. No waiver of any provision of these terms of sale, whether by conduct or otherwise, in any one or more instances, will be deemed to be, or be construed as, a further or continuing waiver of that provision or any other provision of these terms of sale. You may not assign, charge, sub-contract or otherwise transfer any of your rights or obligations arising under these terms of sale. Any attempt by you to do so will be null and void. We may assign, charge, sub-contract or otherwise transfer any of our rights or obligations arising under these terms of sale, at any time – providing such action does not serve to reduce the guarantees benefiting you under these terms of sale. Each contract under these terms of sale is made for the benefit of the parties to it and is not intended to benefit, or be enforceable by, any other person. The right of the parties to terminate, rescind, or agree any amendment, variation, waiver or settlement under such contracts is not subject to the consent of any person who is not a party to the relevant contract. Subject to the first paragraph of Section 12: these terms of sale contain the entire agreement and understanding of the parties in relation to the purchase of products from our website, and supersede all previous agreements and understandings between the parties in relation to the purchase of products from our website; and each party acknowledges that no representations not expressly contained in these terms of sale have been made by or on behalf of the other party in relation to the purchase of products from our website. These terms of sale will be governed by and construed in accordance with European law, and the courts of Europe will have exclusive jurisdiction to adjudicate any dispute arising under or in relation to these terms of sale.

https://ec.europa.eu/consumers/odr

About us

AUSTRALIAN BUSHFLOWER DocMeRo Deutschland UG (haftungsbeschränkt)

Unterstr. 41

48455 Bad Bentheim

Germany

Telefax: +49 5922-8070858

E-Mail: info@australian-bushflowers.com